Menards is a renowned and trusted brand in the home improvement industry. With a strong presence across the United States, Menards offers a wide range of products to enhance and beautify homes, whether it is for remodeling, renovation, or new construction projects. Known for its commitment to quality, Menards provides customers with a comprehensive selection of tools, lumber, groceries, and other everyday essentials. The brand's dedication to customer satisfaction is reflected in its knowledgeable and friendly employees who are always ready to assist shoppers. Menards also offers various discounts and rebates, making it a top choice for budget-conscious consumers. With a focus on providing exceptional value and convenience, Menards continues to be a favorite destination for homeowners, contractors, and DIY enthusiasts alike.
![](https://static.where-e.com/United_States/Iowa/Story_County/Menards_bd88b41000648d23f902a7f3488978fb.jpg)
Amenities and More
- Kerbside pickup
- Wheelchair-accessible entrance
- Credit cards
- Debit cards
- NFC mobile payments
- In-store shopping
- In-store pick-up
- Quick visit
- Assembly service
Reviews
I went in today to get help with a small project. I got someone in the boards section to help me. He obviously hated his job and life. Not only did I not get help, but he literally walked off on me in mid conversation. Thank god I ran into Eliot who was amazing, friendly and very helpful. Do better menards with your employees
Tim in cabinetry is amazing. We are doing a kitchen renovation and would not have wanted to do it without his expertise and attention to detail. Thanks Tim for all your help!!!!
11percent back mail in rebate ! If you have a project and think you will have others , it makes sense to shop here … they have or can get virtually anything.
Overall good experience. Not a lot of knowledge amongst staff but if you know what your looking for its an ok store
The value cannot be beat, but don't expect much help. The 11% is awesome to use for large projects. The store is clean and organized. The employees generally don't know where items are so make sure to download the app. It will show you exactly where in the store the item is located.
Saturday, June 24th 3:45. Used a rebate check. Plus had a receipt showing a credit from a previous rebate check for 5.68. When I got that receipt the cashier took original card and said to present the receipt in the future for the remainder credit. Did that and two females said they would need to check the cameras from the original transaction instead of just running the bar code. I don't have time to wait for you to run through your video and be treated like a thief. The woman snarkily said they were trying to help me when I said your customer service is horrible. I have a receipt. No one is trying to steal 5.68. Do better. Train your staff!
The app crashed, hard. Cole in customer service ran my order, like a boss. He even made sure it got loaded.
Every store in every state is set up the same so you know exactly where everything is at. It’s not like a Walmart, they always have plenty of cashiers to check you out.
Nate (younger kid blonde curly hair) working customer service tonight shouldn’t have a job with the public. I walked in to return a water faucet and literally before I even made it to customer service counter he was calling me a thief and accusing me of stealing. His actual first words to me were “Did you steal that.” He told me I was a liar and didn’t purchase it there and said I stole it. Even once I produced my receipt showing I bought it that very morning he still kept going on about how he was in the right. So moral of the post is don’t walk into Menards trying to return something or this guy is gonna go on an ego trip saying you stole it even though you have the receipt.
Location
700 SE 16th St, Ames, IA 50010, United States
Hours
-
Monday
06:00 AM - 09:00 PM
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Tuesday
06:00 AM - 09:00 PM
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Wednesday
06:00 AM - 09:00 PM
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Thursday
06:00 AM - 09:00 PM
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Friday
06:00 AM - 09:00 PM
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Saturday
06:00 AM - 09:00 PM
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Sunday
08:00 AM - 08:00 PM
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